Thank you for your purchase. We hope you are happy with your purchase. However if you are not completely satisfied with your purchase for any reason you may return it to us for a full refund or exchange please see below for more information on our returns policy

Our returns must be postmarked within 14 days of the purchase date. All returned items must be in new and in a unused condition with all original tags/labels attached.

To return an item, please email debrookequestrian@gmail.com with the subject line: Returns, to obtain a return merchandise authorisation (RMA) number. After receiving a RMA number, please place the item securely in its original packaging and include your proof of purchase, and mail your return item to the following address. 

DeBrook Equestrian

Returns: RMA #

75 High Street

Golborne

Warrington

WA33BS

England

Please note: you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three working days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

For defective or damage products, please contact us at the customer service number below to arrange refund or exchange.

If you have any questions concerning our returns policy, please contact us at: (07817) 620095 report request